Special Services Support agent – Speedlink – Hoofddorp

23 augustus 2024 0

Hoofddorp

Special Services Support agent

Speedlink is looking for candidates for their Special Services team. You will be responsible for a timely and accurate processing of information into relevant systems. This in order to enable perfect invoices on time, reduce order to cash and purchase to pay lead time across all customers segments and lines of businesses. With your help, Special Services Agents will maximize Special Services revenue, margin, service quality and customer satisfaction.

We are looking for candidates who:

  • Are fluent in written and spoken English, and able to communicate in Dutch
  • Have followed secondary vocational education (NL MBO-)
  • Have working knowledge of Microsoft Office
  • Have experience with customer service, administration, reporting, and general support

    • Some of your key accountabilities & activities are:

  • Calculate and register costs and revenues for shipments, if necessary according to the company’s policies
  • Timely and accurate processing of shipment data in relevant systems
  • Perform specific counting activities
  • Provide IOD’s / POD’s upon request
  • Perform invoicing activities
  • Deal with invoice queries, disputes and claims
  • Support timely and accurate customs administration
  • Provide updated reports for internal and external purposes sourced from relevant reporting tools

    • Are you the team player we are looking for? The one who has a good understanding of customer service? Do you always strive for improvement, and are you flexible? Please apply now. We will contact you as soon as possible (ops@speedlink.aero).

    Lees hier meer

    Deel deze vacature: