Hoofddorp
Our lead consultants provide thought leadership, develop innovative solutions, and ensure the overall success of projects. You will collaborate with client executives to drive business growth and assist in achieving organizational goals, working closely with our Managing Director and Practice Lead to identify new business opportunities and generate business through Pre-sales activities. You will be responsible for defining the scope of projects ensuring a well-defined estimate and approach for each client.
A part of this role is to guide, support, and provide mentorship to the team members. This is an ideal opportunity for someone who wants to level up to the next step in their career. If your goal is to grow as a leader while still maintaining a hands-on portfolio of projects, this role is for you.
THE COMPANY
Cloudmuscle is a Salesforce Partner established in 2020. We are a growing organization, adapting our processes and services as we evolve and flex our CloudMuscles in the industry. We enjoy working with like-minded people and believe teamwork makes the dream work! We specialize in providing consulting services around Salesforce CRM, AI, Analytics, and custom solutions to mid-market and enterprise-level clients in the IT Services, Professional Services, and Staffing & Recruitment sectors, thus lean and mean Salesforce Solutions that have a positive impact on business and Clients, making businesses run faster and more efficient. We work with a range of Salesforce products including Sales Cloud, Service Cloud, Experience Cloud, CPQ/RLM, Analytics, Einstein Co-Pilot, Data Cloud, and Marketing Cloud. We have fun in everything we do, we love good coffee, have one another’s backs, and make it our mission to accelerate our customers with the power of Salesforce.
THE ROLE
As a Salesforce Solution Lead, you will focus on enabling our clients by taking ownership of the delivery of Salesforce solutions, managing client relationships which includes collaborating with senior stakeholders in the Mid-Market, General Business, and Enterprise companies, leading a team of functional and technical consultants while designing the solutions for our clients.
- Lead and facilitate discovery, design & define sessions with clients & prospects, and explain salesforce products.
- Doing demos, project estimates, project plans, project onboarding, kick-offs, overseeing projects, determining architecture, and taking responsibility for the strategic direction of engagements.
- Provide recommendations and manage client expectations, identify potential areas to expand existing projects through discovery & deep dives into client projects, and join in on client visits after-sales qualification.
- Provide guidance and advisory on implementation/configuration issues
- Lead inspiration sessions to determine the future roadmap.
- Mentoring team members in consulting skills and Salesforce best practices.
REQUIRED SKILLS
- 5+ Years experience as a Functional Salesforce Consultant
- Pre-sales experience will be highly advantageous.
- Best-practice hands-on salesforce experience & knowledge.
- Commercially minded
- Strong operations experience in Sales, Service, and Marketing.
- Agile experience.
- Experience in the professional services industry is an advantage.
- Dutch language skills are preferable
PERSONAL ATTRIBUTES
- Excellent interpersonal skills and ability to work in a cross-functional and multi-cultural team.
- Customer-orientated and great at building client and team relationships.
- Entrepreneurial way of thinking.
- Pragmatic attitude & drive to take initiative.
- Problem-solving mentality.
