Process Owner HR Operations Payroll – Genpact – Hoofddorp

Hoofddorp

jobid=A.0.049

Genpact Hoofddorp, North Holland, Netherlands

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Owner HR Operations Payroll-Assistant Manager-Dutch- Onsite Hoofdorp

Responsibilities

  1. Securing payroll process knowledge;
  2. Identifying possible risks in the payroll process and acting on them in a timely manner through mitigating measures;
  3. Identifying possible optimizations and improvements.

As process owner payroll, you are the link between the Genpact operations at the various locations and the various stakeholders of the customer. You ensure that an unambiguous working method is used within the various teams in the operation. Important aspects of your role include:

  • You are a knowledge holder of the daily processes;
  • You ensure consistency on the processes;
  • You oversee the entire process and ensure connection between the different teams;
  • You coordinate an unambiguous working method between the different countries;
  • You analyze and identify possible bottlenecks or problems in the process;
  • You interpret the process statistics on a daily basis and anticipate them with the right communication and actions;
  • You identify points for improvement in the processes and work together with Transformation Services to implement them;
  • You are a point of contact for the customer with regard to the daily operation.

Qualifications we seek in you!

Minimum Qualifications / Skills

  • You are able to make decisions quickly from different perspectives and within the set frameworks and think rationally;
  • You can consult well with your colleagues, communicate openly and honestly, and share information proactively;
  • You are analytical and able to gather information from different places that you need to answer a question or handle a request;
  • Process-based working is your thing; you oversee everything in the process and can work well within set frameworks and processes while being curious and courageous enough to think outside the comfort zone.

Preferred Qualifications/ Skills

  • You have a very good command of the Dutch and English language and can switch between them;
  • You are familiar with the HR and Payroll field, aware of relevant laws and regulations, and understand how to read collective agreements;
  • You are analytically strong with a well-developed problem-solving ability;
  • You are resilient and do not easily get discouraged by setbacks;
  • You are open to feedback, regularly reflect on your performance, and have a strong drive to grow;
  • You are curious and interested in learning across all areas within our services;
  • You are result-oriented and embrace change;
  • Experience in Payroll processes;
  • Experience working in a dynamic environment;
  • Experience working in projects is an advantage.

What can we offer?

  • Stable job offers – employment contract
  • Work in a multicultural environment
  • Various trainings (initiating, soft skills)
  • Possibility of development
  • Benefits (transportation allowance, annual performance bonus, collective discount on your health insurance)

As an Equal Opportunity Employer, we encourage you to apply to this opening position with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed. Please be informed that during the recruitment process, an examination of your personal history is likely to be required from you, and we will also seek the following information from you: educational background, diplomas, and your employment history and experience. Please be informed that proof of education (including educational certificates) may be requested during the recruitment process.

Seniority level

  • Associate

Employment type

  • Full-time

Job function

  • Accounting/Auditing and Human Resources
  • Industries: Financial Services and Business Consulting and Services

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