BPI Strategy Manager – Global Business Services – IDEXX – Hoofddorp


BPI Strategy Manager – Global Business Services

IDEXX is looking for a Business Process Improvement Strategy Manager to support our Global Business Services Organization (GBS). The BPI Manager will report to the Head of Global Business Strategy and lead a team of Process analysts and Subject Matter Experts. You will play a pivotal role in driving transformation, strategy and operational excellence through process optimization and automation initiatives. You will be responsible for identifying opportunities for improvement, leading projects to streamline processes, and implementing automation tools to enhance efficiency.

In this Role

  • You will use your experience in transforming the use of automation tools and process improvement methodologies to lead and drive change within the GBS organization.
  • You will prioritize and execute process improvement and automation projects in alignment with business objectives and strategic goals.
  • You will apply Lean methodology principles to identify and eliminate waste, reduce cycle times, and improve overall process efficiency.
  • Process Mapping: You will direct the creation of detailed process maps to understand existing workflows and identify areas for improvement.
  • You will collaborate effectively with cross-functional teams and stakeholders to gather input, communicate project progress, and ensure successful project implementation.
  • You will implement change management strategies to facilitate smooth transitions and adoption of new processes and technologies.
  • You will utilize your problem-solving abilities to address complex operational challenges and implement sustainable solutions.
  • You will drive efficiency enhancement, gains and process optimization to streamline operations and reduce costs.
  • You will use your project management skills to plan, execute, and monitor improvement and automation projects from inception to completion.
  • You will influence without direct reporting lines by building relationships, communicating effectively, listening actively, negotiating skillfully and leveraging allies to influence stakeholders across the organization.
  • You will demonstrate the adaptability in a dynamic and evolving environment, staying current with industry best practices and emerging technologies.
  • What you need to Succeed

  • You have applicable experience in process improvement and automation transforming the ways of working of a shared services organization.
  • You are an expert in Lean methodology and process mapping.
  • You possess strong project management skills and change management expertise.
  • You have excellent communication, negotiation, and listening skills.
  • You have demonstrated ability to influence and drive change without direct reporting lines.
  • You possess a problem-solving mindset and analytical skills.
  • You have the adaptability and agility to evolving business needs.
  • You are self-motivated with intellectual curiosity, actively engaged in questioning current processes.
  • You have demonstrated ability to present findings and recommendations to senior leadership.
  • You have an international perspective and a strategic mindset.
  • You possess emotional intelligence, humility, willingness to learn and take and receive feedback constructively.
  • You have high ethical standards.
  • Why IDEXX

    We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals health and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 11,000 talented people.

    So, what does that mean for you? We enrich livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives and benefits while enjoying purposeful work that drives improvement.

    Let’s pursue what matters together!

    IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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