Hoofddorp
jobid=A.0.1
The 24/7 Cargo Execution Operator role is part of the Service Fulfilment team in the Transported by Maersk Europe Operations organisation and is responsible for enabling cost efficient and smooth cargo operations for our customers cargo to and from all vessel calls, both mainliner and feeder vessels, carrying Maersk Line cargo. This position is part of the Transported by Maersk Europe Operations (TbM Operations), Rotterdam office. TbM Europe Operations is responsible for vessel schedules, allocation management, VSA coordination, port productivity, procuring and controlling container yard, port expenses and foreign feeder costs, load and discharge processes, equipment maintenance and repair, intermodal transport, equipment positioning and evacuation. One of the important outcomes of the processes executed is to provide visibility of the cargo flow to our customers and to enable our customer experience teams to be more informed when they communicate with customers. TbM Europe Operations is a highly international environment and consists of approximately 400 driven colleagues and has two main offices – in Rotterdam, the Netherlands and Algeciras, Spain.Key Responsibilities · Enable smooth load and discharge operations for Maersk line cargo. Manages the load, discharge and transshipment-processes for the ports within scope · Plan, execute and communicate operational contingencies · Pro-actively resolve load list challenges avoiding cargo being left behind and improve upstream process to structurally increase the load list accuracy · Analyse root causes on unfavourable cost, identify impacting actions and drive the implementation of cost saving initiatives across the TbM Europe Operations teams · Improve customer’s satisfaction by ensuring cargo is delivered as per our promise · Build strong working relationships with key internal and external stakeholders (like container terminals and authorities) to continuously drive down cost, improve the product delivered to our customers and optimize processes · Closely work together with the area commercial teams on meeting and exceeding customers’ expectationsWho we are looking for Our ideal candidate is a pro-active team player with a visible sense of urgency, excellent communication skills and the ability to work in a very dynamic environment. The candidate thrives in a fast-paced operational environment with many priorities at the same time. He/she has a mind-set focused on daily execution, standardization, and continuous improvement to deliver cost-efficient and smooth End to End service delivery to our customers. He/she is self-driven and able to work with minimal supervision. The ideal candidate is passionate about vessel/terminal operations, curious to learn and ambitious to grow in the company. He/she can go in detail if required yet does not lose sight of the bigger operational and commercial picture. Experience in operations is preferred, a bachelor’s degree or higher is required. Need to be ready to work in shifts.We Offer You are in the heart of Maersk Line cargo operations managing several ports in the Maersk Line shipping network. You are responsible for seamless cargo operations for Maersk line units to and from vessels, both Maersk and non- Maersk operated. You need to coordinate between various internal and external stakeholders to ensure that all planned units are loaded as per the promise to our customers, against the lowest possible cost. Service delivery and cost are the key drivers of your daily decisions, and you constantly seek structural improvements to drive efficiencies and bring down cost.
