Jobid=621616186154687369 (0.0499)
Join our Service Planning team as a Senior Assistant I and play a key role in delivering outstanding customer experiences. You'll coordinate service operations at customer sites, optimize resources, and ensure our field teams are set up for success every time. What will you do? Analyze project requirements and allocate qualified resources to match scope and customer needs Schedule services to ensure parts, tools, and instructions are ready for seamless on-site execution Maintain accurate data in CRM and business systems to support efficient job scheduling and delivery Track service performance and collaborate with teams to streamline processes and improve quality What are the key skills we are looking for? Project Scheduling — intermediate level; coordinating timelines and resources to meet customer delivery commitments Safety Management — intermediate level; ensuring compliance with safety requirements across service operations Adaptability — developing level; adjusting plans quickly when priorities or site conditions change Communication — developing level; sharing updates clearly with field teams and internal stakeholders Customer Relationship Management — developing level; maintaining accurate customer data to support service delivery Resource Allocation — developing level; matching workforce skills to project requirements efficiently Collaboration — developing level; working across teams to ensure timely and coordinated service execution Documentation — developing level; recording service details to maintain quality and compliance standards What qualifications will make you successful? Strong organizational skills with attention to detail and follow-through Proactive problem-solving mindset when facing operational challenges Comfortable working independently while knowing when to escalate Customer-focused approach that prioritizes satisfaction and delivery excellence
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