Jobid=621374225589407910 (0.0997)
Schneider Electric is looking for an experienced and collaborative C&SP Programme Manager to join our Digital Energy team and support the growth of our strategic Cloud & Service Provider (C&SP) customers, one of our most important and fastest-growing segments. In this global role, you will be responsible for driving operational excellence across complex, multi-country customer programmes, ensuring alignment between account strategy, commercial governance, customer engagement, and operational delivery. As the central point of coordination across sales, commercial, engineering, delivery, and customer teams, you will create a seamless customer experience by implementing best practices, driving continuous improvement, and leveraging digital tools, dashboards, and playbooks to enhance visibility, accountability, and business performance. This is a highly visible position that requires strategic thinking, strong stakeholder management, and the ability to influence and align teams across geographies and functions. Key Responsibilities Lead the operational execution of strategic customer programmes, ensuring alignment with customer objectives and business priorities. Work closely with Sales and Account Teams to support account strategy execution and drive sustainable growth. Build strong relationships with customers and key stakeholders, acting as a trusted partner throughout programme delivery. Develop and implement digital playbooks, dashboards, and governance frameworks to drive consistency and transparency across programmes. Coordinate cross-functional teams across multiple countries, ensuring readiness, alignment, and successful execution of customer initiatives. Drive and track strategic growth initiatives, customer projects, and continuous improvement actions. Lead customer reviews and business governance activities, providing insights, progress updates, and recommendations. Identify risks, proactively resolve issues, and escalate strategic concerns when required. Support country teams by ensuring they are equipped with the information, resources, and guidance needed for successful delivery. Promote a “One Digital Energy, One Schneider Electric” approach to deliver a consistent and customer-centric experience globally. Your Profile Minimum 8 years of experience managing large, complex, multi-country programmes or strategic customer initiatives. Proven track record of leading cross-functional programmes in a customer-facing environment. Strong experience working with sales, commercial, engineering, and delivery organizations. Excellent stakeholder management skills, with the ability to influence and align teams across different functions and regions. Strong customer engagement experience, including executive-level interactions, governance forums, and business reviews. Demonstrated ability to drive operational excellence, continuous improvement, and business transformation initiatives. Strong commercial awareness and understanding of customer investment cycles, business priorities, and growth opportunities. Experience using digital project and programme management tools, including Smartsheet and Microsoft applications. Exceptional organizational, communication, and problem-solving skills. Ability to manage multiple priorities in a fast-paced, global environment. PMP certification is considered an advantage. At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker. Schneider Electric is there when it matters most to you Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team: Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flex plan , flexible work options, support for chronic conditions, and confidential counseling for life’s challenges. Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future. Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow. Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace. Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth + employees in + countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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